Contact Us
Do you have questions? We're here to help.
Voya has local, experienced representatives who are committed to helping make your retirement planning as simple as possible. To learn more or to schedule an appointment, contact our local office or the representatives listed below.
Please contact Voya's Nashville office for general MetroMax inquiries by calling (615) 627-1500, Option 3 or emailing VoyaTN@voya.com. The office is open weekdays from 8:00 a.m. to 5:00 p.m. CT and is located at:
214 Second Avenue N., Suite 2
Washington Square Bldg. - Ground Floor
Nashville, TN 37201
For specific information regarding MetroMax or for assistance contributing to and making changes to your account, please contact one of our local financial professionals:
Whit Gorham*
(615) 627-5935
whit.gorham@voyafa.com
Seth Crosby**
(615) 627-5938
seth.crosby@voyafa.com
*Investment adviser representatives and registered representatives of, and securities and investment advisory services offered through, Voya Financial Advisors, Inc. (member SIPC).
**Registered representative of and securities offered through Voya Financial Advisors, Inc. (member SIPC).
Toll-free Telephone Access
Voya's national toll-free telephone line, (800) 584-6001, provides you with access to our Customer Service Associates weekdays between 7:00 a.m. - 8:00 p.m. CT. You may choose to speak with an associate during these hours by pressing 0#.
Online Access
You can access your account information online through the Account Log In box on the MetroMax home page. In your MetroMax account online, you can:
- Make account inquiries.
- Update your contribution rate.
- Change investment allocations.
- Transfer among investment options.
- Access investment option performance history.